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MYOB Announcements
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BNZ bank feed disconnections

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
6 months ago
Update 27/08 Hi all, today the BNZ bank feeds have been disconnected as per our previous announcements. For any customers who did not reconnect their bank feeds prior to today, you will now need...
Updated 5 months ago
Version 4.0
announcements
Romina_S's avatar
Romina_S
Contributing Partner
5 months ago

Hi Amanda,

What happens if the client can log in to MYOB but does not have the right user access ie cant see the Billing section and so can't reconnect to BNZ? 

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    5 months ago

    Hey Romina_Sā€‹ 

    The BNZ reconnect is done through the Banking Hub in their file. They will need to have the user access type of Owner, Online admin or Advisor with administrator roles and permissions.

    If they don't have that user access type, someone that is able to login with the user access types I mentioned above will need to login and update their user permissions.

    More information can be found on this page.