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MYOB Announcements
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Coming soon: a fresh new look for your MYOB bill

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
3 months ago
  *Update on billing changes *24/11/25 We have recently reviewed customer feedback and acknowledge that receiving invoices as PDF attachments is still the most convenient format for many of our c...
Updated 2 months ago
Version 2.0
announcements
Carts7's avatar
Carts7
Member
3 months ago

Extremely peeved that goiing forward I will need to log in to My Account each month just to access my invoice.

If you're sending me an email to tell my my invoice is ready, then just sending me the invoice.

Yet again, another accounting package supplier that is making extra work for its customers with the changes they are bringing in.

DO BETTER

 

 

  • Geoffy1's avatar
    Geoffy1
    Contributing User
    3 months ago

    Couldn’t agree more. I just got the email and quickly came here to complain. Do MYOB ever ask their customers? How would it be if, in business, you had to log in somewhere to receive and download your invoice. MYOB have no bloody idea and need to think things through. What’s so hard about emailing a pdf, or even send it directly to the in tray? 

    disappointed!    

     

     

    • Natey_T's avatar
      Natey_T
      Contributing User
      3 months ago

      Yeah why not send it direct to the intray!

  • KateS's avatar
    KateS
    Cover User
    3 months ago

    Absolutely!!!!

  • flecknoeptyltd's avatar
    flecknoeptyltd
    Member
    3 months ago

    Agree totally. So much easier to received the invoice attached to the email than having to log in and find it. More work for us. Not happy.

  • Patow's avatar
    Patow
    Cover User
    3 months ago

    I'm so over the changes, which we, have no say about - I'm just starting to think it's time to look for a system that

    1. Lets me decide if i want the upgrade
    2. Gives me support

    NOW WHO CAN RECOMMEND A SYSTEM?