Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
Updated 5 days ago
Version 10.0
Blog Post
Why are you avoiding the multiple questions asking the the last used email address is remembered on the desktop version?
This changed about a year ago and drives us made having to type in the email address each time.
We use MYOB as a point of sale on 6 different computers. Now we will be having to waste several minutes multiple times a day with customers standing in front of us. You can be assured that we will let our customers know that MYOB is to blame the slow service.
Good morning perkyone , I have good news. Specifically for the inactivity timeout, the email for the user will be prefilled when signing back in.
Apologies that I previously said this was only for browser, it is for desktop only.
Your team will only need to enter their password
Hi,
Ok, i have read the articles regarding this new user unfriendly security. I do feel 20-30 minutes is extreme, also we have trade only Myob's at our retails stores which have no payroll and no access to the ATO. Period! they are only trade and the sales and purchases are exported and imported into the main Accounting Software are the end of each day. I tried to enter a new sales person last week and was not able to. I have to update the Trade Myob's to yes they have payroll which is not true to be able at add a sales person which is part of the process when entering a sale. We are multi company and i have at anytime up to 7 or 8 myob files open during a day. Only 3 of the Accounting company file run payroll.
THIS HAS NOT BEEN THROUGH OUT!!!!!!!!!!!!!! I love it when software/accountants who actually who make these rash decision do not have any experience at the cold face of business.
I will be looking into other software prior to the start of the next financial year.
Having a customer walk up to be served and kept standing there while sales personal need to log back into myob makes no sense, especially when these trade only myobs DO NOT HAVE THE PAYROLL FUNCTION OPERATING. This will effect up to 20 users at our company in any one day.
MikeG1Around the time you introduced 2FA we had to start typing the email address in each and every time. Why? Why can't it prompt with the last email address used like it used to? Using MYOB has become incredible tedious and come 27 November it will become exponentially more tedious. What will be done to improve this situation?
I second that!
