Blog Post
Looks like this might be an Australia ATO request, But NZ IRD have not push for it - so can you set it for NZ customer to have the option to opt in or out or set the time before inactivity log out kicks in?
- AmandaCL2 months agoMYOB Moderator
Hey LAP-BP
This idea has been mentioned a few times on our Ideas Exchange however it's unlikely that we'll explore an opt-in, opt-out option as this is a mandatory change. Feel free to reach out if you have any more questions.
- 2 months ago
AmandaCL This is a mandatory change for Australia Only so why throw your New Zeeland customers under the bus? Or is your Infrastructure really that inflexible?
While I understand the principle about what the ATO are demanding, the seem to go a bit far... aannddd.... the ATO has no say on New Zeeland policy so why anger all of your customer base instead of just the Australian side with overly zealous changes?
MYOB Really knows how to shoot itself in the foot when it comes to their customers...
- 2 months ago
Totally agree - NZ is not under ATO. Plus I have the windows operating system time out, so if I walk away from my desk I either lock the PC or it will automatically do it after 15 minutes, this is all the additional security we need - if this ATO is really concerned about some companies then they should do audits and identify fraud that way, as any user/or someone jumping on can and will do it no matter what level of security you impliment.
- jenniek2 months agoUltimate Partner
Hey AmandaCL pretty sure LAP-BP is in NZ, and therefore just asking for a consideration for NZ customers - as I am too - I am being inundated with complaints and queries from my clients definitely NOT wanting this feature - as we are not in Australia and therefore do NOT need to comply with ATO mandates. The 2FA every 24 hours is enough.