Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
Updated 5 days ago
Version 10.0
Blog Post
Hi MikeG1 , the article above mentions this:
Why am I being asked to login or do 2FA multiple times a day?
Based on scenarios described in the forum + a known issue that MYOB is currently working to resolve, this could be for one of the following reasons.
- Opening multiple instances of AccountRight. This seems to something multiple customers are doing when they have multiple files they work on. Instead of switching between files (no login would be required) they are all opened concurrently and each instance of AccountRight that is opened will require a login
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How do you do this switching between files? We use MYOB Accountright desktop. We
Thanks.
Hey lynn561237
You can switch between files in the AccountRight desktop by selecting File > Open from the top taskbar. This will allow you to switch between files without having to do 2FA multiple times.
Hi,
This is fine if you are using one Myob file at a time. We are multi company with retail stores that have standalone trading myobs. We do transaction matching all day and have intercompany purchasing. I can have on several myobs open on one screen at a time. This is no help to multi company users.
Also, I have now had to turn our trade myobs at the retail stores into payroll active since last week to enable me to add a salesperson to the employee card file to be entered in the salesperson section in sales. I have a payroll system which is a myob file which is stand alone. Now to add a salesperson to a trading only file they have to be onboarded. It makes me laugh when you have software companies making these changes and have probably not used any of the software at the cold face level! I am really going to source by next financial year a more friendly to the user software! Myob! since everything is the cloud has lost sight of their customer.
