Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
Updated 5 days ago
Version 10.0
Blog Post
Anyone else having the issue that when you log back in after inactivity there becomes a connection problem and you have to exit and log back in?
This is not what MYOB told us would happen.
the reasoning was to protect Payroll that goes to ATO, and if a user doesn't have access to payroll due to the role setup they have, then why make them log in after 30 minutes?
Causing a LOT of DOWNTIME and frustration.
MYOB, you need to look at how you have developed this and consequences to product and productivity
Hi PortPhillipBoat , there are a lot of comments here so its easy for information to get lost.
The connection problem is definitely not expected. We dont know if this is directly related to the inactivity changes but we have removed the inactivity timeout from AccountRight while we investigate.
You will need to close and re-open AccountRight to pick up the change that we have removed thisWhy haven't you updated the original post with this imformation?
Good shout Turtlewitnohome - I will update this now. Thank you!
