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MYOB Announcements

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My.MYOB is retiring

MYOB Moderator

3 months ago

my.myob is being retired. From now on, My Account will be the single place for you to manage your MYOB account. Use My Account to manage: Subscriptions – View and manage your subscriptio...

Updated 3 months ago

Version 1.0

announcements

AmandaMYOB

MYOB Moderator

Joined May 25, 2021

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MYOB Announcements

The latest news and happenings on the MYOB Community Forum.

AmandaMYOB

MYOB Moderator

3 months ago

Hey SharonSL

You need to be the listed Business Owner to be able to view subscription invoices. We've published more information on how to view your MYOB subscription details on this page.

To cancel your MYOB subscription, more information and step by step instructions can be found here. Hope this helps.

SharonSL

Trusted Cover User

3 months ago

Hi Amanda,

I've been the administrator for this company for the last 10 years and have full access so I don't think that's the issue. I can see our invoices in My Account, it's my.myob that only shows old data. But My Account doesn't show the subscription details and my.myob shows old info from 2021. Not helpful

AmandaMYOB
MYOB Moderator
3 months ago
Hey SharonSL

Thanks for getting back to me. I'd recommend submitting a support request from your My Account dashboard for this, the team will be able to take a deeper look and clear any confusions.