Blog Post
Who approved this update?!
As someone who has MYOB open all day everyday, it is atrocious. There is too much going on. It doesn't even appear to really address any major concern??
Secondly, to those of us who have varying levels of team using the file, to now have it there - plain as day - information that they DO NOT need to see.
Imagine my delight this morning as my team began to log-in and click through to things that previously they didn't know existed.
Now I am madly trying to work out how to 'fix' their user access to make sure they are not going places that yesterday they didn't even know about let alone a quick key to get them there.
Subsequently breaking their access from the things they actually need to do work.
Way to go MYOB!!
And to think that I still can't attach a customer purchase order to an invoice. Imagine that - an update that actually saves time & that we've been asking for for at least 5 years?!
Yes I too am trying to redefine user access. With the P&L and Balance Sheet button right there in every users face.
There has always been a problem trying to define access in terms of confidentiality of company details in the wrong hands. kml setting access and roles is also so difficult to understand .
I have been trying for hours .
I need to stop access to certain reports and allow other. If I manage to do so does thta TAB button still give them access to P & L.
Wasted my time on this rather than doing my urgent work. Such a pain!!!!
I’ve got the same issue can’t work out how to deny access to users who don’t need to see this & PL payroll access. It’s a joke!
Hey 686sharon
If you book in a call with our Priority Support team, they can assist you in creating a user profile that allows your team to carry out their tasks while also restricting information. Step by step instructions to do so can be found here.
Hi,
I have spent a number of hours fixing access.
The explanation of Member Access has always been very confusing .
So how I fixed this button debacle regarding P&L details etc is to go back try once again to understand Managing Access and Roles and fixed this.
I had from the beginning set all my users up as Administrators.
First mistake.
They had access to everything but my users were never going to be that adventurous and at any point in time nothing is finalised or up to date. So I wasnt worried. Untill now the P&L button is right in their face.
This included Accountant BookKeeper and Administrator.
So what I needed to do is remove them as Admisinistrator and invite them as online users where you can set up restrictions
I have stopped access to Accountant Bookkeeper and ticked what they needed any other roles.
They have been working for days now and they have the correct access but no view of high level information.
There is a link that shows what access each role has https://www.myob.com/au/support/myob-business/business-settings/manage-users/default-user-roles
You can restrict reports thta employees have access to
I have been using MYOB from about 1995. This Access and role set up has always been confusing and to me alot of experimentation to now get right after this update.
Hope this helps
Hi,
I have always had the right user access, My issue is that sales and the store persons use the sales and the purchase order sections on the command centre all day. The tile on these 2 sections show Ages payables and outstanding invoice etc, Ages receivable and outstanding bills etc. The tiles need to go!
That is the exact situation with my office! They don't need to have quick access to payables, receivables and outstanding invoices (which is showing incorrectly anyway).
