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MYOB AccountRight Command Centre Changes

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
9 months ago
The Command Centre will be available to all AccountRight customers in the May release. Following an extended early access program, we've taken on board feedback around the design and have implemented...
Updated 8 months ago
Version 4.0
announcements
jojo9's avatar
jojo9
Cover User
9 months ago

AmandaMYOB​ I asked our 8 staff their thoughts about the new release and not one of them liked it. Everyone said it was too harsh and uncomfortable to look at and the those quick view boxes need to go. No-one saw a need for them.  How can I remove them please ?  

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
9 months ago

Hey jojo9​ 

We're working on improving and considering user feedback for future updates, however, at this stage there isn't an option to customise. 

  • Edwina's avatar
    Edwina
    Experienced Cover User
    9 months ago

    AmandaMYOB​ please provide us with a contact to provide feedback that will be taken into consideration as a matter of urgency. The tiles and sizing are the major issues and your blanket responses to everyone is not good enough. When is the next update scheduled to take place?

    • AmandaMYOB's avatar
      AmandaMYOB
      MYOB Moderator
      9 months ago

      Hey Edwina​ 

      If you have any problems with the new AccountRight command centre you can access priority support by raising a support ticket from your My Account dashboard. You'll be able to get help and provide feedback to one of our experts from there. Instructions to do so can be found on this page.

      • Lulu3's avatar
        Lulu3
        Cover User
        9 months ago

        To save us the time, can you just tell priority support that we need the ability to revert to the old command centre now? Surely you dont need hundreds of us all logging tickets for the same thing to have this fixed?!

  • Happygirl's avatar
    Happygirl
    Experienced User
    9 months ago

    We will be cancelling our subscription based on this new look. Its unpleasant to look out and serves no purpose. When will you address functionality versus a superficial update. 

     

    An example would be reports which are available on the Web browser version but not the desktop

     Or the ability to create forms with ease. The current form writer dares back to MYOB ver 19.

     

    How can we cancel our subscription 

    • AmandaMYOB's avatar
      AmandaMYOB
      MYOB Moderator
      8 months ago

      Hey Happygirl​ 

      These changes are a part of our ongoing investment in the AccountRight desktop experience. The update is the basis of getting new functionality into the desktop experience as we continue to ensure AccountRight continues to meet your requirements.

      If you have any questions about the new command centre change and/or would like to manage your subscription details - this can all be done through your My Account dashboard.

      • Happygirl's avatar
        Happygirl
        Experienced User
        8 months ago

        Thanks. The sheer arrogance in your reply of take it or leave it has reinforced our decision to move to XERO.

        Bye, bye MYOB.