Blog Post
I can see from the earlier comments that many users have mulitple issues. Apart from likes or dislikes, the display is not functional. The command centre appears to be a fixed size and the menu buttons at the bottom are partly cut off and there is no scrollbar. There doesn't appear to be a way to get to those buttons to read what they say. I can tab to them, but they remain half-concealed. The command centre needs to resize automatically, according to the user's settings, or give us a scrollbar (permanently visible).
Hey starrylady Cathy15
You'll be able to fix the command centre display from your PC's display settings. For the best performance, we suggest 100%-125% scale. We've included more information and step by step instructions on this page to update your preferences.
- NailEquip8 months agoExperienced Cover User
Hi AmandaMYOB
We shouldn't have to change settings on all our computer screens just because MYOB have carried out upgrades. My computers are already set at 100% and am I incorrect in saying if we change all computer screens to less than 100% it changes everything else we use on our screens?????????? ie: Word / Excel / Web etc??????
- Edwina8 months agoExperienced Cover User
This causes other issues so this is not a solution to the issue.
When I changed my settings the 'customer Purchase order' title moved across the field so I could not see the first 2 letters/digits being typed into the field. So completely useless. Had to revert to original settings and click on the very top of the bottom buttons and hope I get what I need.
- Edwina8 months agoExperienced Cover User
I've just done as you recommended
AmandaMYOB and the screen looks the same with the buttons at the bottom of the page cut off - scale is 100% and resolution is 1366 x 768 which are both the recommended for that screen. I've tried at 125% and it looks exactly the same. +
So this does not work.
- AmandaMYOB8 months agoMYOB Moderator
Hey Edwina
Thanks for getting back to me. The team have been investigating further to understand how these scenarios are happening and how it might be solved. I will aim to update you all as soon as I have more information.
- Cathy158 months agoExperienced Cover User
My settings are already 100%
- AmandaMYOB8 months agoMYOB Moderator
Hey NaomiJ
You won't be able to customise the tiles displayed on the command centre, these are displayed based on your level of user access set.
- NaomiJ8 months agoContributing User
I am an administrator/owner on all myob (6 in total) accounts that I use so given that how can I delete them? as I am also OCD and they are causing me great anxiety.
- AmandaMYOB8 months agoMYOB Moderator
Thanks for getting back to me. We are aware a number of users are having trouble viewing the full command centre even after updating PC display settings and will address this with a fix in our next patch update.
- NaomiJ8 months agoContributing User
Hi Amanda,
How do I remove these....?
- starrylady8 months agoExperienced Cover User
My workaround is simply to switch the command centre from full screen to multiple. Then I get the main scrollbar on the rhs of screen.