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gee Mike...since 16 January 2026 MYOB offline has failed miserably after the update of December 2025. Multiple users are unable to use their file and there has been no end in sight of a FIX...do you think that one of the enhancement that could be rolled out could be the actual proper file function of MYOB in its simplest form? Seriously, it's ridiculous and the incompetence of MYOB is reprehensible.
Totally agree with you, Julie. Ever since mid January, I have been uninstalling and reinstalling MYOB to "fix" the problem just to have the same problem over and over again. And according to the ongoing complaints in the community forum there are many others who are unable to use MYOB properly. And the non-existing support from MYOB is frustrating. It is like there is no human being behind this company.
call myob 1300 555 123...you'll need the fix from them
Hi abuelita, sorry to hear that you have been experiencing some trouble since mid Jan.
We do offer a wide range of support options though:
- Self service help articles
- Virtual assistants (MOCA)
- Human assisted support (Phone, Livechat and Cases)
- The Community forum here & more
You can see all of the options by visiting myob.com/contactus or one of the best options is to log in to myaccount.myob.com where you can find a lot of your account information, access to MOCA (which can also escalate you to our Livechat team) and the option to create a case.
