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MYOB Announcements
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MYOB Announcements Update - Feb 2026

Mike_MYOB's avatar
Mike_MYOB
Community Manager
17 days ago
Hello everyone,   We hope you’ve had a great start to the new year! Following the announcements we shared last December in relation to an improved My Account experience, a new look bill, and upda...
Published 17 days ago
Version 1.0
announcements
abuelita's avatar
abuelita
Experienced User
8 days ago

Totally agree with you, Julie. Ever since mid January, I have been uninstalling and reinstalling MYOB to "fix" the problem just to have the same problem over and over again. And according to the ongoing complaints in the community forum there are many others who are unable to use MYOB properly. And the non-existing support from MYOB is frustrating. It is like there is no human being behind this company. 

Mike_MYOB's avatar
Mike_MYOB
Community Manager
8 days ago

Hi abuelita​, sorry to hear that you have been experiencing some trouble since mid Jan.

 

We do offer a wide range of support options though:

  • Self service help articles
  • Virtual assistants (MOCA)
  • Human assisted support (Phone, Livechat and Cases)
  • The Community forum here & more

 

You can see all of the options by visiting myob.com/contactus or one of the best options is to log in to myaccount.myob.com where you can find a lot of your account information, access to MOCA (which can also escalate you to our Livechat team) and the option to create a case.