Hi everyone, Due to a high number of comments (and MYOB replies) about Secure invoicing, I am posting a summary of the change, frequent questions/complaints and the answers from MYOB to make it ea...
Updated 4 days ago
Version 2.0
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Well, MYOB certainly are showing their hand.
Removing the negative feedback regarding Secure Invoicing under the guise of Archiving it.
It's the next best thing to consorship rebranded as doing everyone a favour.
I think this tells us that MYOB have no intention of backing down on this.
They are trying to divide users and hide the true extent of the dissatisfaction of this policy.
Mike has been put in a difficult position and is following orders.
Isnt that right Mike?
I think you might have a case against MYOB for a toxic work environment.
Watch.... They will shut this comment down too. Smells like trouble.
Hi AndrewC2340 ,
This was my decision to repost a summary of questions and answers on this topic.
It is definitely a balance between not wanting to censor feedback, and ensuring that people can find the answers they need.
If I was finding a thread in the forum about this, I wouldnt want to scroll through ~200 comments to see if someone else had the same question as me and what the answer is.
By Archiving the existing conversation, yes a lot of the emotion associated with the feedback is also removed. But the constructive questions and feedback remains.
I continue to be an advocate for customer feedback and for building a community built on respect and trust. I will not remove the comment you have made as this or any kind of censorship is not what I am about.Thats not entirely true.
MYOB - "Mind Your Own Business" - Its become the exact opposite.
The sooner I get away from this toxic organisation the better my mental and financial health will be.
MYOB is destroying my life.
Hi Andrew, see my response. I feel we all need to dump MYOB ASAT
One more thing Mike!
Myob is not a bank and stop telling customers how to run their businesses! This is extremely bullying behaviour from Myob. We do not charge our clients a merchant fee! We are charged .65% by our merchant supplier ie. bank! You seem to want to bully businesses into paying YOU MYOB 1.8% PLUS Also we have a AIRBNB business that uses the online payment invoicing and many times the monies did not arrive in Myob but monies were in the bank. We are a multi group of companies with several types of businesses. We are also a landscaping supplier, building industry. This does not work for every business. MYOB now are only accommodating for mum and dad businesses ie. small business. We spend 20K a year with you only to be bullied into YOU MYOB telling us the client how to run our business.
I'm gob smacked at your arrogance!
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One more thing Mike!
Myob is not a bank and stop telling customers how to run their businesses! This is extremely bullying behaviour from Myob. We do not charge our clients a merchant fee! We are charged .65% by our merchant supplier ie. bank! You seem to want to bully businesses into paying YOU MYOB 1.8% PLUS Also we have a AIRBNB business that uses the online payment invoicing and many times the monies did not arrive in Myob but monies were in the bank. We are a multi group of companies with several types of businesses. We are also a landscaping supplier, building industry. This does not work for every business. MYOB now are only accommodating for mum and dad businesses ie. small business. We spend 20K a year with you only to be bullied into YOU MYOB telling us the client how to run our business.
I'm gob smacked at your arrogance!
Pure grifting and extortion by MYOB
