Blog Post
Well, MYOB certainly are showing their hand.
Removing the negative feedback regarding Secure Invoicing under the guise of Archiving it.
It's the next best thing to consorship rebranded as doing everyone a favour.
I think this tells us that MYOB have no intention of backing down on this.
They are trying to divide users and hide the true extent of the dissatisfaction of this policy.
Mike has been put in a difficult position and is following orders.
Isnt that right Mike?
I think you might have a case against MYOB for a toxic work environment.
Watch.... They will shut this comment down too. Smells like trouble.
Hi AndrewC2340 ,
This was my decision to repost a summary of questions and answers on this topic.
It is definitely a balance between not wanting to censor feedback, and ensuring that people can find the answers they need.
If I was finding a thread in the forum about this, I wouldnt want to scroll through ~200 comments to see if someone else had the same question as me and what the answer is.
By Archiving the existing conversation, yes a lot of the emotion associated with the feedback is also removed. But the constructive questions and feedback remains.
I continue to be an advocate for customer feedback and for building a community built on respect and trust. I will not remove the comment you have made as this or any kind of censorship is not what I am about.
Thats not entirely true.
MYOB - "Mind Your Own Business" - Its become the exact opposite.
The sooner I get away from this toxic organisation the better my mental and financial health will be.
MYOB is destroying my life.
Agreed AndrewC2340! This has been a horrendous experience and extremely stressful.
I now wonder what else they will take away from AccountRight - how long will the desktop version be available? The browser version is a joke. Can't trust MYOB!
I've spent the last 2 weeks looking at other accounting options. In the meantime - as of today I REMAIN UNVERIFIED, so can no longer email invoices through MYOB.
It's wild that I can make a decision for my business without their cohersive influence.
Maybe the 200+ comments are a sign of the angst on this issue. MYOB should take note not censor the discussions.
