Blog Post
Mike_MYOB
3 days agoCommunity Manager
Hi Sandie_1stBS , if the owner has access to the software then they could log in and do this themselves.
Otherwise, if that is not an option, you can contact the support team by creating a case through myaccount.myob.com and they will be able to work with you and the owner to get this resolved. Regards, Mike
Sandie_1stBS
3 days agoExperienced Cover User
Yes, I can do that but why is the process asking me to provide identity details for someone else? I have input his mobile and email address, so the system has his details. Whoever wrote the program for this seems to have made it difficult.