Hi everyone, Due to a high number of comments (and MYOB replies) about Secure invoicing, I am posting a summary of the change, frequent questions/complaints and the answers from MYOB to make it ea...
Updated 4 days ago
Version 2.0
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Hi there, I verified our business and all went through, however there was no warning that all my future and past invoices would be automatically switched over to having the option for online payments. One of my overdue invoices was then paid via BPay without me knowing that would be an option for them, and I'm now slugged with a $4.75 fee that's come off my invoice payment. I have since turned off the option for future invoices, and any previous invoices I now duplicate need the option turned off individually (annoying and a waste of my time). Can you please contact me via private message to discuss a credit for the BPay fee that was foisted on me? Many thanks, Alex
Yes chase them for that.
Everyone chase them for the fees refund.
