Blog Post
Alex_Int
2 days agoExperienced User
Hi there, I verified our business and all went through, however there was no warning that all my future and past invoices would be automatically switched over to having the option for online payments. One of my overdue invoices was then paid via BPay without me knowing that would be an option for them, and I'm now slugged with a $4.75 fee that's come off my invoice payment. I have since turned off the option for future invoices, and any previous invoices I now duplicate need the option turned off individually (annoying and a waste of my time). Can you please contact me via private message to discuss a credit for the BPay fee that was foisted on me? Many thanks, Alex
- AndrewC23402 days agoExperienced Cover User
Yes chase them for that.
Everyone chase them for the fees refund.