Hi everyone, Due to a high number of comments (and MYOB replies) about Secure invoicing, I am posting a summary of the change, frequent questions/complaints and the answers from MYOB to make it ea...
Updated 4 days ago
Version 2.0
Blog Post
Hi,
So scary reading through your comments. I was positive with the secure invoicing although we are happy to function the old fashion way. I have a question on fees and charges.
" Transaction fees: 1.8% of the invoice total + $0.25 per transaction. You can surcharge these fees to your customers, excluding BPAY. But you can choose to exclude BPAY as a payment option. "
" Fees are debited when the customer pays their invoice, so you'll receive the invoice value minus fees. Learn more about the fees and charges and what happens when a customer pays you. "
Who gets the 1.8% and $0.25 ? The bank...
Ouch !!! invoice value minus fees !!!
I don't mind downloading the invoice in PDF and emailing them, it will be tedious, but I can live with that. It is just soooo scary that other users used the "Secure Invoicing" and having a bad time.
It will be nice though even if we opted for not upgrading, we will still enjoy the emailing of invoices because that is already a feature of the software before you thought of the "Secure Invoicing".
I just hope, fingers -crossed, that our software is still running smoothly even if we don't upgrade to "Secure Invoicing".
Please MYOB Team be nice because I have fought hard and square against our accountant who insist on switching to XERO.
Kind regards,
Shepai