Blog Post
Hi,
First, apologies to Jo15 and AmandaCL because I did not specify "secure payment".
Neither the client nor business owner would like to use the "secure payment" because of the additional cost. (1.8% of the invoice total + $0.25 per transaction)
We can Deselect the option for Online Payment but will still show "Active" on the status.
"Online payments will still have a status of "Active" even after you "deselect" Allow online invoice payments. This is the overall status of your online payments service."
This is confusing.
"Secure Invoicing" upgrade is for security against fraud if our clients will pay trough "Secure Online Payments". But either way, nobody wants to pay surcharges. So, we prefer the old ways of bank transfer.
If we prefer the bank transfer, we always print the invoices and sent out with the products they ordered, none of our clients asked for copy link and SMS options, then upgrading is unnecessary.
I just have to manually download a handful of invoices to PDF and email them as attachment.
I need a guarantee from the MYOB moderator that the emailing of the invoices is the only one affected. Although, I feel this is not a good service deleting a feature just because we did not upgrade.
For the requirements, (preventing fraud if our business is legit?) Drivers License or Passport, residential address, name and birthdate is fine because MYOB might send us a birthday card or gift. Estimates of total annual sales in dollars and number of online invoice transactions per month, ABN - which I believe we have already provided when we registered. Although we trust the Privacy Policy. The thing is, we are not using "Secure Payment, SMS link or Copy link". So, it is unnecessary to upgrade.
My BIG WORRY is, if I will not upgrade, what feature will be affected aside from emailing the invoices.
Appreciate MYOB moderator working on this issue diligently. So stressful...
Kind regards,
Shepai
- AmandaMYOB10 months agoMYOB Moderator
Hey Shepai-8-2017
I can confirm that only your ability to email invoices will be affected if you do not complete the secure invoicing upgrade. Feel free to reach out if you have any further questions.
- Shepai-8-201710 months agoTrusted Cover User
Hi AmandaCL,
I really appreciate your reply. I have been worrying this over the weekend.
We are just a small business, and we only need simple transactions.
So, we don't think that Secure Invoicing is necessary.
Thank you so much for your help.
Kind regards,
Shepai
- ClaudineJ10 months agoMember
I thought statements were also affected?
- AmandaMYOB10 months agoMYOB Moderator
Hey ClaudineJ
Only your ability to email invoices will be affected if the secure invoicing upgrade is not complete. Let me know if there's anything else you're unsure of, happy to help answer questions you may have.