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Wow, I thought I was the only MYOB user not happy about the secure invoicing upgrade.
It was presented, as if we had a choice, but we didn't.
Then they wanted business verification.
And now they will want our money, the 1.8% will add up to over $10,000 for my micro business.
I thought I owned a MYOB accounting package!
But no, MYOB thinks it owns my business.
Now researching alternatives.
- Mike_MYOB10 months agoCommunity Manager
Hi KCNCJ ,
Thanks for joining the conversation.
You have flexibility around the payments feature when it comes to the fees and the feature itself.
After completing the upgrade and verification, you can choose to either have the payments service on/off by default. If you have it on, you can also then choose to have it on/off for each invoice you create.If the feature is on, you can also choose to have the fee passed on to the person/consumer paying the invoice instead of having it charged to you as the business (similar to a lot of surcharging you see in stores when paying with credit).
And of course, multiple payment options gives flexibility to your customer paying the invoice too, the fee only applies when they select one of the secure payment methods, if you were to still receive payment by cash or bank transfer, there is no fee.
More options for your customers makes it easier for them and helps you get paid faster which increases cash flow for your business, saves you time and lets you spend more time investing in your business.