Blog Post
Not a response to re-post the 11.03 - which was not received and does not solve the problem. shall be talking to Australian consumer law.
What MYOB has done with secure invoicing is money grabbing from customers. Not good business MYOB.
I am sure there was a much better way, than the path you chose.
- All my clients do not use the automated paying options at all.
- We offer a personal service, as we treat our customers as human and not machines.
- In a ever changing business, it already is a struggle that business are dealing with, MYOB wishes to force an add on onto everyone.
- What was offered as a standard as part of the program is now being removed and replace with a cost to continue using.
- Directors / owners do not want to add more information that is over and beyond what is required to trade, MYOB is not the ATO and we do not consider you viable to protect highly senstive information on indiviuals.
- Numerous email have been sent to me for a one answer question. guess they are just more of the same.. saying tough.
- Why were the business not asked if they wished to participate in the secure invoicing option instead of forcing only a few to convert ( note wont be doing this ever. Not required the secure invoicing.
- I now know that all our of concerns will fall on deaf ears, and its time to start investigating different accounting packages that are more friendly and wish to deal with customers.
