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MYOB Secure Invoicing Upgrade: update and Summary 11/03

Mike_MYOB's avatar
Mike_MYOB
Community Manager
11 months ago
Hi everyone, Due to a high number of comments (and MYOB replies) about Secure invoicing, I am posting a summary of the change, frequent questions/complaints and the answers from MYOB to make it ea...
Updated 10 months ago
Version 3.0
announcements
Mike_MYOB's avatar
Mike_MYOB
Community Manager
5 months ago

Hi kml​ , sorry to hear that this change is causing stress and anxiety.
You can contact the team to guide you through the process and answer any questions you have along the way to help.
Create a case by logging in to myaccount.myob.com and clicking 'contact support'
You case should be for 'financial services' under "what can we help you with" to make sure you get to the right team.
Regards, Mike

Greg_A's avatar
Greg_A
Contributing Cover User
5 months ago

Sorry Mike, but your response is typical MYOB ignoring the issue here.

Quite simply, we do not want to do the verification process and provide MYOB our ID documents and other sensitive information. 

Regards Greg_A

  • cramptons's avatar
    cramptons
    Trusted Cover User
    5 months ago

    Totally ignoring the fact that SO many customers do not want to do this AT ALL!