Blog Post
I have read all the comments (or a lot of them) my verification process was a disaster and took up to 3 monts and at least 3 times I was shut down and unable to send invoices. Finally I have been able to move on, turned the feature off and just hear how everyone else is struggling with MYOB and their "updated" system. Now I am on the receiving end, I pay all the bills but husband paid a supplier who uses MYOB, YEP we got the charge on a 146.52 invoice.... MYOB surcharge of $2.89. WE the customer got it passed on, wont be using that supplier again.
Hi Borrett012 ,
Businesses who use the online payments feature have the flexibility to absorb the fees for the service themselves, or surcharge this to the person paying the invoice.
For those who are interested, you can read more about it here
This same thing occurs when paying for flights online, or even tapping your card in stores, many businesses will pass on the fee to the consumer, but it is each businesses choice whether they do this or not.