Blog Post
Hey Edwina
If you have any problems with the new AccountRight command centre you can access priority support by raising a support ticket from your My Account dashboard. You'll be able to get help and provide feedback to one of our experts from there. Instructions to do so can be found on this page.
Thanks AmandaMYOB
Could I suggest to everyone here that you provide feedback in this way in order to get some resolution.
Edwina..Or a link back to this thread ...
Frankly I would expect all MYOB dev staff and their bosses to be reading all of this anyway...yes some of us including myself rant sometimes but frankly most of us are too busy to get involved in "beta MYOB testing groups etc.." ...it's over 80 replies and we haven't hit lunchtime and how many users don't even jump on these forums...
It does surprise me that some of the suggestions listed in the ideas area have gone on for years, yet a major change to the UI occurs to help users who only log in to do one or two things....are they the users that pay the most subscription fees or demand greater functionality from their accounting software......I'm now paying nearly $200/month and I know I'm not a larger MYOB customer...even the one about Cheque numbers field vs the most common method used for payments....EFT, BPay & Direct debit.....I'm guessing when cheques are formally dropped by the banks then this field will be changed.
Sadly MYOB does not value their customers or their suggestions - we also pay $200 per month we can't even use the features which make this level of subscription necessary on the cloud/browser version ... very dissatisfying - makes working from away very difficult.
