Blog Post
So Mike_MYOB... What is the sitiatuin regarding using a company file off-line?
See post...
I am trying to confirm if moving our company file off-line (No payroll, etc) whether it remains fully functional off-line (on my local Hard Drive) or is it read-only.
Its claimed when you cancel your subscription, the on-line version remains read-only for an additional 30 days.
But moderator Earl_HD said "Yes, it is possible to continue using the AccountRight Plus data file offline." but he did not clarify what he means by "using" or for how long, or what hoops MYOB may introduce to curb doing this in the future. (And I dare say they will be be trying to stop this asap if their recent behavior is any inidication.)
Mike_MYOB can you offer any clarification on this?
Good morning MYOBcritic
There are 3 scenarios/distinctions to consider here.
The answer will depend on whether the customer has a:
- Perpetual (owned) or subscription licence
- Then for both of the above whether there is an active subscription or not
- And finally, if there is an active subscription, whether the file is online or offline
When a customer has an AccountRight subscription (whether owned or not), they can choose to have their file online or offline.
There are functionality differences between having the file online or offline though and you can find out all of the differences here
If a customer has an AccountRight perpetual licence, and they cancel their monthly subscription, then they will be able to continue accessing their file based on the functionality differences mentioned on the help article above.
If a customer has a subscription only licence, and they cancel their monthly subscription, this is when the file would move to a read only state
Would it be safe to assume that given we have been using AccountRight since 1998 (27 years) that we would have a perpetual licence?
The last off-line only version that we used was Version V19 and then like all users who continued to use it on-line or off-line were required to migrate to Version 2003, (or there abouts.
We continued to use it off-line till around 2018 when I decided that using the Android App for invoicing when out and about would be helpful (which turned out to be a disaster and we abandoned the App).
The company file has been stored in MYOB's cloud since.
Do you think we can use it off-line perpetually?
Hi MYOBcritic - yes I believe it is safe to assume that you have perpetual software and can use your file offline
MYOB, although once a sometimes frustrating, but mostly helpful tool to assist in running our business has evolved into the absolute worst descision we have ever made in our whole business.
I am filled to the brim with regret.
It has become unresponsive to users requirements and is better described as a tool for 3rd parties to benchmark businesses and provide a conduit for government over-reach.
Rarely do I express such distain for anything, but Myob has taken the cake for this accolade for me.
Some will disagree, and that fine.
Each to their own.
User's requirements has long taken a back seat, so my opinion matters naught.
Well, not naught, Mike_MYOB might sympathise, but thats about as far as it goes.
If it were otherwise, we would have an option to continue sending invoices via email (via outlook at least).
Or at the very-least, get a considerable monthly discount on the subscription for removing already paid-for functionality.
But thats not the real issue.
Its the attitude of MYOB that is the biggest concern. Their steadfastness on this change speaks volumes about the attitude of the organisation.
Everyone at MYOB needs to look in the mirror and SEE the cognative dissonance in action, for your canary has fallen from its purch.