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MYOB Announcements
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Secure your account with SMS two-factor authentication (2FA)

Mike_MYOB's avatar
Mike_MYOB
Community Manager
6 months ago
Hi everyone,  We’re introducing an important security update to your MYOB login. Data security is our top priority. To add an additional layer of security and help protect your account, we’ll soo...
Published 6 months ago
Version 1.0
announcements
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
6 months ago

Hey SarasKrishnan​ 

The email option will be available as a choice for new users, only on their initial 2FA set up. If they do not set it up initially, they will not have the option to add it later. Email as an authentication method will only be available if it has previously been set up or being currently used. 

**comment edited 13/8

SarasKrishnan's avatar
SarasKrishnan
Contributing Cover User
6 months ago

So this will be a major issue with many clients here in Fiji as both Authenticator App and  SMS both are subject to phone device. Majority times staff don’t have company phones and organizations are afraid that it can become a security breach if staff decides to leave and company has not taken access off the file before they exit.

Can it be suggested for the email option to remain as a 2FA method for new users as well, pls?