We have identified an issue impacting customers’ ability to access MYOB Business and AccountRight Browser products. Our teams are urgently investigating this issue and are working hard to resolve it as soon as possible. To receive updates, visit: https://status.myob.com/
Hi @MikeG1
Only rules I have change the category of an email.
I do not have any rules moving email to folders etc.
I have checked my junk mail folder and there is nothing there so it would seem that status notifications are also broken.
May need to get support to look at that once the major issue is fixed
Its friday, should I push the update via GIT? sure, what could possibly go wrong.....
Can someone tell me what is and how do i findthe status hub page. Thank you
Please ask vendors never upgrade or release new versions at crucial moments. I still remember when I was a software engineer, we release new versions of sites on Tuesday afternoon at around 4PM. So most people have finished their work. Even there is an issue the impact could be minimized.
Oh as long as youve apologised, everything is just peachy.
How odd - I've been using MYOB for a few years and never had a problem before. They put up the prices yesterday and ... no service today. Hopefully it is a simple problem and not a hacker.
Weirdly, I am in the process of doing a bookkeeping course that uses MYOB as one of the 2 sample cloud accounting options. I need access to do the modules, so of course now I'm stuck with being unable to do my study as well as unable to do anything with my business. If this was my first experience with the software I can well imagine it would put me right off and I guess I'd be looking at Xero...
How long are we expecting this to be down?
Hi Kelvin174
We will be updating the status for this to 'down'.
It was unclear in the beggining if this was affected or down until we were able to confirm if this was impacting an isolated number of customers or all customers.
As we now have a better understanding of the impact we are updating accordingly.
Thanks - hoping we are all back online soon!
AFFECTING an isolated number of customers.
You are welcome
Kr
