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MYOB Announcements
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Secure your account with SMS two-factor authentication (2FA)

Mike_MYOB's avatar
Mike_MYOB
Community Manager
6 months ago
Hi everyone,  We’re introducing an important security update to your MYOB login. Data security is our top priority. To add an additional layer of security and help protect your account, we’ll soo...
Published 6 months ago
Version 1.0
announcements
SarasKrishnan's avatar
SarasKrishnan
Contributing Cover User
6 months ago

Will we still be able to use email to receive code if don’t want to use sms?

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    6 months ago

    Hey SarasKrishnan​ 

    You'll be able to continue using email as an authentication method if you've set it up previously. For most, SMS would be a secondary method as most users would already be using email or the authentication app as an existing authentication method. Check out this page for more information on the different methods available. 

    • SarasKrishnan's avatar
      SarasKrishnan
      Contributing Cover User
      6 months ago

      Thanks for your response, Amanda. One further question: will the Email option be available as a choice for new users, going forward? 

      I have several organizations as clients where phones are personal to staff and company prefers official email as preferred means for getting the 2FA code instead of through Authenticator app or SMS. 

      • AmandaMYOB's avatar
        AmandaMYOB
        MYOB Moderator
        6 months ago

        Hey SarasKrishnan​ 

        The email option will be available as a choice for new users, only on their initial 2FA set up. If they do not set it up initially, they will not have the option to add it later. Email as an authentication method will only be available if it has previously been set up or being currently used. 

        **comment edited 13/8