Blog Post
Will we still be able to use email to receive code if don’t want to use sms?
Hey SarasKrishnan
You'll be able to continue using email as an authentication method if you've set it up previously. For most, SMS would be a secondary method as most users would already be using email or the authentication app as an existing authentication method. Check out this page for more information on the different methods available.
Thanks for your response, Amanda. One further question: will the Email option be available as a choice for new users, going forward?
I have several organizations as clients where phones are personal to staff and company prefers official email as preferred means for getting the 2FA code instead of through Authenticator app or SMS.
Hey SarasKrishnan
The email option will be available as a choice for new users, only on their initial 2FA set up. If they do not set it up initially, they will not have the option to add it later. Email as an authentication method will only be available if it has previously been set up or being currently used.
**comment edited 13/8
So this will be a major issue with many clients here in Fiji as both Authenticator App and SMS both are subject to phone device. Majority times staff don’t have company phones and organizations are afraid that it can become a security breach if staff decides to leave and company has not taken access off the file before they exit.
Can it be suggested for the email option to remain as a 2FA method for new users as well, pls?