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MYOB Announcements
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Secure your account with SMS two-factor authentication (2FA)

Mike_MYOB's avatar
Mike_MYOB
Community Manager
6 months ago
Hi everyone,  We’re introducing an important security update to your MYOB login. Data security is our top priority. To add an additional layer of security and help protect your account, we’ll soo...
Published 6 months ago
Version 1.0
announcements
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
6 months ago

Hey SarasKrishnan​ 

I've been able to clarify a few details with the team and have edited my previous response with the updated information.

Mike_James's avatar
Mike_James
Ultimate Cover User
6 months ago

Hi AmandaMYOB​ , will it be made very clear to new users (who may well be struggling to understand the whole 2FA) that unless they include an email option it will not be possible to add it later?

 

PS - editing your original reply means that this thread no longer makes sense - might be better to add revised text to your reply, or at least indicate that it has been edited.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    6 months ago

    Hey Mike_James​ 

    Thanks for raising, I've updated to show it's been edited now. The prompts to set up 2FA for new users will guide them through step by step to avoid customer confusion.