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MYOB Announcements
1 MIN READ

Support over the holidays - 2024

Mike_MYOB's avatar
Mike_MYOB
Community Manager
4 months ago
Hello everyone,  Thank you to all of the MYOB customers, community members, lurkers, helpers and watchers throughout 2024! It has been a huge year for the Community Forum with our major platfor...
Published 4 months ago
Version 1.0
announcements
NikkiAP's avatar
NikkiAP
Experienced Cover User
3 months ago

It was shocking that there was no support last weekend on any platform for Partners - we had to process payroll and the file was stuck backing up from Friday.

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Hello everyone,  Thank you to all of the MYOB customers, community members, lurkers, helpers and watchers throughout 2024! It has been a huge year for the Community Forum with our major platfor...","body@stringLength":"1794","rawBody":"

Hello everyone, 

Thank you to all of the MYOB customers, community members, lurkers, helpers and watchers throughout 2024!

It has been a huge year for the Community Forum with our major platform upgrade in May and then the refresh of our Ideas exchange in November. With other improvements along the way like board names, archiving of posts, moderator speed to respond and more.

\n

I'm looking forward to seeing the potential of this community realised throughout 2025!

A sneak peek at what to expect next year will be a refresh of the roles/ranks/badges in the forum and also bringing you more useful content. 
We will begin publishing information about our app marketplace partners, more blogs with helpful information and one I am really excited about....., you will start to see more from our various product managers in the forum too. 
Once a month we will spotlight a product manager, allow time for our community members to ask questions and they will also spend some time moderating/answering questions. THIS IS AWESOME.

\n

 

\n

Please see the hours that support is available over the coming holiday period below:

\n\n


*I will make a separate post about the hours of availability for practice support

Cheers and I hope that everyone has a happy holiday season.
Mike G

","kudosSumWeight":0,"postTime":"2024-12-20T10:33:15.519+11:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODU4OTAtUld3dzlO?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODU4OTAtMnpNZ2lU?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:announcements","text":"announcements","time":"2013-02-08T09:43:51.364+11:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"rawTeaser":"","introduction":"","coverImage":{"__typename":"UploadedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODU4OTAtUld3dzlO?revision=1","width":512,"height":512},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"currentRevision":{"__ref":"Revision:revision:885890_1"},"latestVersion":{"__typename":"FriendlyVersion","major":"1","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":141},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"placeholder":false,"originalMessageForPlaceholder":null,"contributors":{"__typename":"UserConnection","edges":[]},"nonCoAuthorContributors":{"__typename":"UserConnection","edges":[]},"coAuthors":{"__typename":"UserConnection","edges":[]},"blogMessagePolicies":{"__typename":"BlogMessagePolicies","canDoAuthoringActionsOnBlog":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","key":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"revisions({\"constraints\":{\"isPublished\":{\"eq\":true}},\"first\":1})":{"__typename":"RevisionConnection","totalCount":1},"body":"

Hello everyone, 

Thank you to all of the MYOB customers, community members, lurkers, helpers and watchers throughout 2024!

It has been a huge year for the Community Forum with our major platform upgrade in May and then the refresh of our Ideas exchange in November. With other improvements along the way like board names, archiving of posts, moderator speed to respond and more.

\n

I'm looking forward to seeing the potential of this community realised throughout 2025!

A sneak peek at what to expect next year will be a refresh of the roles/ranks/badges in the forum and also bringing you more useful content. 
We will begin publishing information about our app marketplace partners, more blogs with helpful information and one I am really excited about....., you will start to see more from our various product managers in the forum too. 
Once a month we will spotlight a product manager, allow time for our community members to ask questions and they will also spend some time moderating/answering questions. THIS IS AWESOME.

\n

 

\n

Please see the hours that support is available over the coming holiday period below:

\n\n


*I will make a separate post about the hours of availability for practice support

Cheers and I hope that everyone has a happy holiday season.
Mike G

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It was shocking that there was no support last weekend on any platform for Partners - we had to process payroll and the file was stuck backing up from Friday.

","body@stringLength":"165","rawBody":"

It was shocking that there was no support last weekend on any platform for Partners - we had to process payroll and the file was stuck backing up from Friday.

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