✅ FIXED - Bug Alert: "Unable to load accounts. Check back later."
Update:
Hey Solmates 👋
As of 9:00am AEST this morning, we've received word that the disruption affecting Connected Accounts in Solo has been smoothed out, and we're back on the air!
Thanks again for sticking with us while this was patched up, what follows below is the original post from Friday afternoon:
Original Post (11th July)
We're receiving a number of new reports related to an issue with Connected Accounts where upon loading Solo, the spot where your accounts would normally show up display a message that reads "Unable to load accounts. Check back later."
What's going on
Since 12:38 PM AEST, our team has identified a disruption which results in a 503 error, this results in the error message being shown in Solo. Our teams are currently investigating further.
What we're doing
We're standing by for updates from our teams as they are hard at work fixing the service disruption. We'll provide updates along the way as we learn more about what caused it, and when we can expect a fix.
Thank you for hanging in there while we investigate this one further! If you need a hand, please comment below or reach out to us via More > Digital assistant in the Solo app. We've got you! 🙌