Connected Accounts delays in Solo? Let's take a closer look 👀

Hey everyone! 👋

We're still hard at work exploring examples of delays in Connected Accounts in Solo, but I'd like to provide a brief update. We're noticing some examples where transactions remain pending, sometimes longer than expected.

Transactions would need to be marked as "complete" on the bank's side, which initiates the handshake to pass the information onto the Solo app. This would mean that if a pending transaction takes a number of days to complete, the handoff into Solo would take even longer (as the system is designed to only recognise complete transactions).

We're still really keen on hearing from you if you’ve noticed missing or late settled transactions (longer than 2-3 days), so let us know here in the comments, or by reaching out through the app (just tap More > Digital assistant). 🙌