We're getting in touch to let you know that an additional patch is required for the latest MYOB PayGlobal 4.78 release to resolve a Single Touch Payroll (STP) reporting issue. Without this patch, the following may occur:
- In some employee scenarios, including working holiday makers and inbound assignees, single touch payroll (STP) reporting is incorrectly classifying deductions, which may result in them being reported incorrectly to the Australian Taxation Office (ATO).
Patch 4.78.0.3 is now available, which resolves this issue. Please note that this patch supersedes 4.78.0.2.
You can view the release notes here.
Next steps
Patch 4.78.0.3 will resolve the issue for new STP report submissions. If you have reported submissions using an earlier version of 4.78 (including 4.78.0.2 patch), you should re-submit using version 4.78.0.3.
If you have any concerns about meeting your STP reporting timeframes, please advise the ATO.
MYOB PayGlobal Online customers
We'll upgrade your solution to the latest version with patch 4.78.0.3 included. This version will be deployed by 8pm AEST, Tuesday 30 June 2026. There is no system outage for this deployment, so you can operate as normal.
MYOB PayGlobal On-premise customers
If you have upgraded your Test or Production environments to version 4.78 (including 4.78.0.2 patch), please apply patch 4.78.0.3 as soon as possible.
If you've not upgraded to version 4.78 – please upgrade to the latest version 4.78.0.3.
Download patch from here
How to apply a patch instructions - here
We apologise for any inconvenience this issue has caused.
