Forum Discussion

MarkW1's avatar
MarkW1
Contributing User
3 months ago

Create an Advisor

 

 

How long after you have created an advisor and they have accepted the invitation does it take for them to appear in the users lists.

MarkW  

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 months ago

    Hi MarkW1,

     

    Thank you for the post. Once you have created an advisor and they have accepted the invitation, it typically takes a few minutes for them to appear in the users list. If they do not appear after a short period, please ensure that they have completed the acceptance process correctly by following this link, Accept an invitation to work online. If the issue persists, please try logging out and back into your MYOB account.

     

    Regards,

    Sai