RhondaMP
7 months agoExperienced Cover User
Keep getting logged completely out
I switch between a lot of different files during the day and since Wednesday, I keep getting logged completely out of MYOB whenever I change files.
This is happening on both Account Right (logging in from desktop app) and also when I log into a client file via the Partner Dashboard.
On Wednesday I thought it was my internet connection but yesterday I was in a different business, on a different computer with a different internet provider and it was happening in the dashboard as well.
I've noticed when I log in that the "Keep me logged in for 12 hours" button has disappeared and I'm not being asked to verify via the authenticator even though I logged in on 3 different laptops in the last 48 hours.