Forum Discussion

Jeff_Grant's avatar
Jeff_Grant
5 months ago

Myob to Myob Supplier Link not being created

Afternoon All,

 

Recently we have lost a link between my version of Business Lite and a firm that I consult too using AR.

I can send the invoice from Business Lite to AR easy enough, but when it arrives via email, clicking on the "Link Supplier" does nto create the link for future invoice to go straight into the In-Tray.

Apparently I am the only supplier where there is an issue to the company that I consult to.

 

Any Ideas?

 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      5 months ago

      Hi Jeff_Grant

       

      Thank you for the post. I'm sorry to hear that you're experiencing an error when linking to MYOB via In Tray. To help you in resolving this, please try to log out of your account and then log back in. If the error message persists, clear your browser cache. If the issue continues, try using a different browser. Alternatively, you can try accessing your account on a different device, such as another computer, phone or tablet.

       

      Regards,

      Sai

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