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NancyT's avatar
NancyT
Member
4 years ago
Solved

2021 tax return lodgement manager

I completed the tax return for lodgement but it doesn't appear in the lodgement manager to be lodged. 

I also noticed that the bank account details entered in return properties didn't come through to the cover page of the return, I needed to enter the bank account details manually. 

Not sure how to fix this problem. 

  • Hi NancyT,

     

    Uncomplete and refresh the return to see if the bank details flow in the return. Also, try selecting bank a/c details in the return to see if it makes a difference.

     

     

    Also, for Completed return not showing lodgement manager, please check return properties and select E for Return Lodged via, then re-complete the return.

     

     

    Regards,

    Syed

    Customer Support Representative

1 Reply

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  • Hi NancyT,

     

    Uncomplete and refresh the return to see if the bank details flow in the return. Also, try selecting bank a/c details in the return to see if it makes a difference.

     

     

    Also, for Completed return not showing lodgement manager, please check return properties and select E for Return Lodged via, then re-complete the return.

     

     

    Regards,

    Syed

    Customer Support Representative

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