Forum Discussion

centralaes's avatar
14 days ago

bank feed error

Hi, anyone else having issues with bank feeds???  I cant seem to fix it, on going error.

screenshot below

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    14 days ago

    Hi centralaes

     

    I’ve checked and there doesn’t appear to be a current widespread incident matching this exact error, although there is a separate BNZ-specific bank feeds issue affecting some New Zealand customers.

     

    Please try updating the bank feeds again in a few minutes. If it still doesn’t go through, it would be best to create a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant so support can investigate further.

     

    Regards,
    Genreve