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Patrick_H's avatar
Patrick_H
Experienced Cover User
3 years ago

Payments and invoices recorded strangely

I just noticed that in my Banking Register there are a number of things recorded quite differentlt than previously.

Payments of invoices were always recorded as "Payment;ClientName" through Cash Receipts (Source), under Trade Debtors (Account) and as a Deposit.

A few recent payments have been recorded under Current Assets (Account) and have then generated a second line item with the same details (incl ID No), but as a Withdrawal, countering out the deposit.

 

I also have entries recorded as "Sale;ClientName" through Sales Journal (Source), under Split (Account), as a Deposit, which are actually still outstanding. I never used to have "Sale;..." entries in the Bank Register...

 

Could this be an update error? (Seems to have happened around 10-7-2020)

1 Reply

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

     

    It looks to me that the payment has been allocated from the bank account to the bank account rather than trade debtors

     

    open up the transactions and see how they have been entered

     

    hope that helps

     

    Lisa