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chrisCTG's avatar
chrisCTG
Member
2 years ago

Initialisation Error when opening AccountRight v16 Company Files

Hello All,

 

I am receiving an 'Initialisation Error' when opening MYOB company files in AccountRight v16. I have already tried the following fix in this link with no luck: 

 

https://community.myob.com/t5/Other-MYOB-software/Initialisation-error-when-running-MYOB-AccountRight-Classic-on/td-p/761050

 

This is installed on Server 2019 and I have tested this on a Server 2016 and a Windows 10 machine with the same exact error. Is this a widespread issue?

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  • Liz_A's avatar
    Liz_A
    Super User
    2 years ago

    Hi Rakesh1 

     

    I think you need to do a stepped upgrade as the AR2xxx will only upgrade from the last Legacy version being v19. This can be downloaded from https://www.myob.com/au/support/downloads?product=AccountRight+v19+Plus&page=1 (assuming Plus is your version). I expect you will need a subscription for this. FGH Tables may be able to sort your upgrade issues quickly for a reasonable price. Personally, unless you really need online services, I wouldn't do it but that's just my dislike of the lack of speed and unreliability of the newer versions. Plus the cost of course.

     

    Cheers

    Liz

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