Hi Liz
Thank you. Yes I tried the 2019 post solution, but it did not work on two od our PC's. The problem is not Windows 11 on which everything was ok till we upgraded AVG Anti Virus from 1/10/23.
v16 still works on old stadby Lap we have where anti virus was not upgraded.
But I dont mind going into Account Right now if the file can be upgraded somehow. Only if I can get phone support I know it can be done, but no one in MYOB seems to help with that. Sad!
Hi Rakesh1
I think you need to do a stepped upgrade as the AR2xxx will only upgrade from the last Legacy version being v19. This can be downloaded from https://www.myob.com/au/support/downloads?product=AccountRight+v19+Plus&page=1 (assuming Plus is your version). I expect you will need a subscription for this. FGH Tables may be able to sort your upgrade issues quickly for a reasonable price. Personally, unless you really need online services, I wouldn't do it but that's just my dislike of the lack of speed and unreliability of the newer versions. Plus the cost of course.
Cheers
Liz
