For some reason every so often i put in a transaction and it doubles up. I allocate one of the transactions and the other one stays on my dashboard under unallocated. If i delete the second transaction, it deletes both of the transactions. Please help
Hi stephkiwi,
Duplicate bank transactions in MYOB can happen for a few reasons. Sometimes, it’s because transactions were manually imported before the bank feed was set up, which can lead to duplicates once the bank feed is activated. Other times, it might be due to incorrectly linked accounts. But to really get to the bottom of why these duplicates are happening, we’d need to take a closer look at the transactions and their processes. Please reach out to our support team for further assistance. You can reach them on live chat via the virtual assistant MOCA or raise a support ticket via myaccount.myob.com.
Cheers,
Princess
