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Kimheather's avatar
Kimheather
Contributing User
22 days ago
Solved

PAYG doubled this pay

We have one employee whose weekly PAYG has doubled from around $200 last week (and many weeks before that) to $400 this week. I also tried another payroll, without recording it, and it is calculating the higher $400 tax again.  He is a Working Holiday Maker, we have his TFN recorded and nothing has changed in the last week, apart from his take home pay reducing by $200, which he noticed and then checked his payslip, and came to me.  The tax rate shouldn't have changed - especially halfway through Feb.  Any ideas?  He needs that $200 to live on, and while I can manually reduce his tax each week, I would like to know why this happened.

Thanks,

Kim

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    22 days ago

    Hi Kimheather,

     

    The software automatically calculates the PAYG based on the tax tables associated with the employee. I recommend checking the employee settings to ensure everything is correct. After verifying the settings, you can check the PAYG values for accuracy using this link. 

     

    Regards,
    Genreve

    • Kimheather's avatar
      Kimheather
      Contributing User
      20 days ago

      Thanks Genreve,

       

      For some reason MYOB started using the higher, unregistered tax rate for WHM, after months of using the lower, registered tax rate.  I'll have to manually adjust it each week.

    • Kimheather's avatar
      Kimheather
      Contributing User
      6 days ago

      Thanks Tricia,

      That makes sense. I hadn't thought about the increase in tax rate from 15% to 30% after $45000.  Our employee now has a different visa so WHM tax rates no longer apply to him, but I'll be ready the next time it happens.

      Thanks for the clarification.

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