Forum Discussion

KirstyG25's avatar
2 months ago

Balance Sheet out of Balance

The Retained Earnings account balance has not calculated correctly on 01/07/2021 which has resulted in the Retained Earning account balance as at 30/06/2022 being incorrect, and again on 01/07/2022 causing the 30/06/2023 balance to be incorrect.

As the option to rollback the file and perform the end of financial year rollover again has been removed and the journal entries cannot be changed, is there another way to force the file to recalculate or to create a one-sided journal entry to balance?

3 Replies

  • The balance sheet retained earnings is dependent the financial year you are currently in.  

    As the financial year is now 24-25, only 2024 Balance Sheet retained earnings will be correct.
    Therefore, rollover to to 2024 year and the balances will be correct.

    If you use the desktop version, you can access the browser version and enter general journals for prior years

     

  • Thank you for your response, the file has been rolled over to the 2024 financial year and the retained earnings balance is out of balance for the difference of the incorrect 2022 and 2023 balances.

  • Ok then I suspect there is an issue with the balance sheet.  recommend to send a support ticket via your browser-my account process to get the support team to run a fix on your file