Forum Discussion

MsAliMay's avatar
2 years ago

Issue with Sales (Activity Detail) reporting for Detailed Date

We have an issue with running report with date end 29th Feb 2024, has anyone else experienced this issue?

4 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi MsAliMay,

     

    Thank you for your post, and welcome to the Community forum.

     

    Apologies for the delayed response. Could you please provide more details about the issue? Are you receiving any error messages? The more information you can provide, the better we can assist you. In the meantime, you might want to try clearing your AccountRight cache or try to check with other users of the file to see if they experienced the same issue.

     

    Please let me know if you need further help.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi MsAliMay,

     

    I'd like to follow up regarding the additional information I've asked for in my previous response to better understand the issue you've experienced. Please don't hesitate to reach out if you require further assistance.

     

    Cheers,

    Princess

  • MsAliMay's avatar
    MsAliMay
    2 years ago

    Thank you for reaching out to me. The issue is resolved. It related to Time Billing invoice with Salesperson missing last name. We used the quick setup for salesperson.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi MsAliMay,

     

    Thank you for the update. It's nice to hear you're able to resolve the issue. I'll now be closing this post as resolved. If you have any questions or concerns in the future, please feel free to start a new post again. I'd be more than happy to help.

     

    Cheers,

    Princess