MYOB Accountright - Aged receivables - reporting issue

Hi Thierry888,

The way your invoice terms are set up can make the monthly balances on your aged receivables report vary. For example, if you make sales in January but the payment isn't due until the end of February, those invoices won't show as overdue until February is over. You might want to run the Receivables Reconciliation report—it gives detailed info on outstanding invoices as of a certain date and can help spot any discrepancies. If that report also has incorrect balances, you should reach out to our support team for help. You can find all the support options here.

Cheers,

Princess

Hi Princess_R 

I have observed that the report generated is not accurate, which could be detrimental to businesses relying on this information. If I am mistaken, I would greatly appreciate any guidance or clarification you can provide.

The "Aged Receivables - Outstanding invoices analysis" for an individual customer, ageing method being Days Overdue using invoice terms, appears to provide accurate results. It effectively categorizes invoices into groups such as "Current," "1–30 Days Overdue," and so on.

Question: Does MYOB have a report that generates the 'Aged Receivables - Outstanding Invoices Analysis' for all customers collectively?

I hope you can assist with this inquiry. Thank you for your time and support.

Thanks

Thierry

Hi Thierry888,

From what I know, yes, the "Aged Receivables [Detail]" report displays all outstanding invoices, including those with future dates. Alternatively, you can use the "Receivables Reconciliation [Detail]" report, which shows outstanding invoices as of the report date, ensuring accurate data cutoff for the specified timeframe. You can also check the monthly ageing of invoices.

If you've got more questions or need further help with your reports, you can connect with our experts using any of the support options available here.

Cheers,

Princess