Forum Discussion

harjittheit's avatar
5 years ago

myob account right plus 2020 apis are not working

As i am using myob account right plus 30 days trial on local machine and i am making api calls to get or set the data to myob account right desktop software. With the old version i.e. 2019 everything is working fine but with 2020 version api calls are not working i.e. to get the account list from myob account right desktop software and other api calls are giving same error i.e. 

endpoint :  http://localhost:8080/AccountRight/{companyFileId}/GeneralLedger/Account

{
  "Errors": [
    {
      "Name": "InternalError",
      "Message": "An exception was thrown that was not handled correctly. If this situation persists please contact developers@myob.com for further assistance.",
      "AdditionalDetails": null,
      "ErrorCode": 20,
      "Severity": "Error",
      "LearnMore": null
    }
  ],
  "Information": "Warning, error messages have not been finalised in this release and may change"
}

 

So we are struct on this issue; please provide resolution for the same.

  • Han-Solo's avatar
    Han-Solo
    MYOB Moderator

    Hi harjittheit,

     

    Thanks for reaching out, I would recommend to uninstall AccountRight and the API addon on connecter and then reinstall the latest version of AccountRight SE again which will reinstall the addon connecter with this. Sometimes when AccountRight is upgraded, the API installer does not upgrade with this which can cause some issues. 

     

    If this does not resolve the error you can create a support request with us here and we can obtain some more details from you.