Forum Discussion

MJ2023's avatar
2 years ago

Change of account detail and payment details

Hello there,

 

I am taking over managing our organisation's accounts, and previous manager is no longer with the business. We need to change who receives the monthly email from MYOB with our invoice. We will need to change the ownder of account and the email address, physical address and key contact name.

Also, need to update payment details as the card is no longer valid.

 

I tried to change with current login access which I got it from him via website however, it seems it does not let me know change anything.

 

Thanks for your help in advance.

 

Kind regards,

 

Minji

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi MJ2023 

    Thank you so much for your post and Welcome to the Community Forum! To get those all details updated, I've sent you the change of details form (via email). This would need to be completed and returned so we can update those details and ownership for you.

    Please send the form to customer_service@myob.com
    Cheers,
    Earl