Upgrade from Business Pro to Account Right

Good morning 

We are also looking to convert from MYOB Business Pro to AccountRight as it doesn't offer some of the features we require.    Has MYOB resolved this inability to just upgrade or is it still manual?   Seems odd if both are cloud based products that MYOB cannot facilitate an upgrade.

Hi Rochelle27,  

At the moment, moving from MYOB Business to AccountRight is still a manual process. This is largely because AccountRight online is designed with desktop compatibility in mind, although there is an option to access it via a browser. The setup works a little differently, so things aren't automated just yet.

Regards,
Genreve

Does that mean that a solution is being worked on to allow upgrading to AccountRight? Is there a timeframe? This is the one thing that is holding us back from upgrading. Business no longer meets our needs. AccountRight Premier would be ideal but if we need to set up a new company file from scratch, then there is no advantage staying with MYOB and we would be better off changing to another system who will import our history for us.

Please work on finding a solution.

Hi Amy_BW,

Our team’s onto it and looking for ways to make upgrading to AccountRight Premier a smoother ride, keeping your history’s on our radar too. Can’t promise a set timeframe just yet, but we’ll keep you posted if anything changes. We appreciate you sticking with us!

Cheers,

Shella

Hi team,

Have we come any closer to an easier transition yet? We really need to move over to AccountRight from Pro to unlock some required features .... I've been trying to get through to the sales team for a week now but they just aren't taking calls

Hi BurgerBob, 

Yep, if you're already on MYOB Business Pro AU, moving to AccountRight can be done. It’s handled through support/migration rather than sales.

Best bet is to contact support through My Account so they can review the subscription and get the migration underway for you.

Regards,

Genreve