Forum Discussion

Ezkii's avatar
10 months ago

Bank Feeds problem

Hi, 

 

I have two Commonwealth Bank account feeds in MYOB, one account hasnt updated the feed for 5 days, the other one in 44 days.

 

Is anyone else having this problem with CommBank? 

 

And is there a way i can force the feeds to update?

 

Thanks in advance for your help

  • Hi Ezkii


    Thank you for your post and welcome to our Community Forum. I regret the delay in my response.

     

    I understand your concern about your bank feeds transaction not updating. Upon checking, I found no general delays in bank feed data for Commonwealth Bank. This suggests that the issue might be specific to your account. To investigate this further, I'll be reaching out to you privately to gather some necessary information.

     

    In the meantime, if you need help with anything else, please don't hesitate to start a new thread.

     

    Thanks,
    Genreve 

    • Rosco2's avatar
      Rosco2

      I am having the same problem with the bank feed from CBA. I have not had a bank feed for the last 3 days. What is going on?

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator

        Hi Rosco2

         

        Welcome to our Community Forum. We appreciate you for posting your concern here. 

         

        I understand that you're experiencing some issues with your CBA bank feed, and I apologize for the delayed response. Upon checking updates for the past two weeks, I didn't find any reported delays in bank feeds from CBA bank. This suggests that the issue might be specific to your bank feed. To investigate this further, I'll send you a private message to gather some necessary information about your bank feeds.

         

        In the meantime, if you need any other assistance, please don't hesitate to create a new thread.

         

        Thanks,
        Genreve